Privacy Policy – w367 Online Gaming Platform Pakistan

When you register with w367 and start using the platform — whether you are playing Slots, placing a bet on Cricket or PSL, joining a Bingo room, or claiming a promotion — you share certain information with us. This Policy is about being upfront regarding exactly what information that is and how we handle it.

We collect only what is necessary to run the platform properly, keep your account secure, process your PKR transactions, and maintain responsible gaming standards. We do not collect data unnecessarily, and we do not sell your personal information to third-party marketers under any circumstances.

The data controller for your personal information is w367. Any updates to this Policy will be communicated via your account or through a notice on the platform homepage. Your continued use of w367 after a Policy update constitutes acceptance of the revised terms.

w367 collects personal data in several different ways depending on how you interact with the platform. The categories of data we collect are outlined below:

• Registration data: When you create a w367 account, we collect your full name, date of birth, mobile number, email address and any other details required to set up and verify your account.
• Identity verification data: To comply with age verification and anti-fraud requirements, we may ask you to submit a copy of your CNIC or other government-issued identification document. This data is used solely for verification purposes.
• Financial data: When you deposit or withdraw funds in PKR, we collect transaction records including the payment method used (such as JazzCash, Easypaisa, Raast, bank card or Bank Transfer), transaction amount, date and time, and transaction reference numbers. We do not store full payment account credentials on our servers.
• Gameplay data: Records of your activity on the platform — including games played (Casino, Slots, Bingo, Fish Games), bets placed on Sports markets such as Cricket and PSL T20, wagers, outcomes, bonus claims and session duration — are collected for account management and responsible gaming monitoring purposes.
• Device and technical data: When you access w367 via browser or app, we automatically collect your IP address, device type, operating system, browser type, and session timestamps. This data helps us detect fraud, prevent unauthorised access and maintain platform security.
• Communication data: If you contact the w367 support team, we retain records of that correspondence including messages, complaint details and resolution notes.
• Cookie data: We use cookies and similar tracking technologies to improve your experience on the platform. See Section 6 for full details.

w367 uses the personal data we collect for the following specific purposes:

We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human oversight. If our use of your data changes materially, we will update this Policy and notify you through the platform.

w367 does not sell, rent or trade your personal data to any third party for marketing or commercial purposes. Data is shared only where strictly necessary to deliver the services you use, and always under data protection obligations. The categories of recipients are:

• Payment service providers: JazzCash, Easypaisa, Raast, and bank partners receive the transaction data required to process your PKR deposits and withdrawals. These providers are bound by their own data protection obligations and are not permitted to use your data for any purpose beyond processing your transaction.
• Identity verification services: Where a third-party verification provider is used to confirm your identity and age, the minimum necessary data is shared for that purpose only.
• Platform technology providers: Game providers and platform infrastructure partners who power the Casino, Slots, Fish Games, Bingo and Sports betting sections may receive aggregated or pseudonymised technical data to deliver their services. They do not receive personal identification data beyond what is required for session management.
• Fraud prevention and security partners: Technical data such as IP addresses and device fingerprints may be shared with fraud detection services to protect the integrity of the platform and all players on it.
• Legal and regulatory requirements: w367 may be required to disclose account or transaction data if compelled by a valid legal process or authority. We will comply with such requests where legally required to do so.

All financial transactions on w367 are conducted in Pakistani Rupees (PKR). The platform supports JazzCash, Easypaisa, Raast, Bank Transfer, bank cards and mobile wallets. Each payment method operates under the privacy practices of the respective provider in addition to this Policy.

• Transaction data — including deposit amounts, withdrawal requests, payment method references and timestamps — is retained as part of your account record for the purposes described in Section 3.
• w367 does not store full card numbers, complete mobile wallet credentials or banking PINs on its servers. Sensitive payment credentials are handled directly by the relevant payment service provider using their own secure infrastructure.
• You may only use payment accounts registered in your own name. Third-party payment attempts are declined and may trigger an account review in line with fraud prevention procedures.
• Transaction records may be retained for a defined period after account closure for legal and financial record-keeping purposes, even where other personal data has been deleted on your request.

w367 uses cookies and similar technologies (such as local storage and session tokens) to keep the platform working properly and to improve your experience as a player. Cookies are small data files placed on your device when you visit the platform.

• Essential cookies: These are required for the platform to function. They manage your login session, remember your language preferences and keep your account secure. You cannot opt out of essential cookies while using w367.
• Functional cookies: These remember your preferences such as game settings, display options and notification choices. They improve your experience but are not strictly required.
• Analytics cookies: Aggregated, anonymised data about how players navigate the platform helps us identify technical issues and improve the gaming experience. Individual player behaviour is not tracked for commercial profiling purposes.
• Security cookies: These help us detect and prevent fraudulent access attempts, multi-account activity and other security risks.

You can manage cookie preferences through your browser settings. However, disabling essential cookies will prevent you from logging into your account or using core platform features. w367 does not use third-party advertising cookies or tracking pixels connected to ad networks.

w367 retains personal data only for as long as it is necessary for the purposes for which it was collected, or as required for legitimate operational, security or legal reasons.

• Active accounts: Personal data is retained for the duration of your account's active status plus any applicable post-closure retention period.
• Closed accounts: Following account closure, basic account and transaction records may be retained for a reasonable period for fraud prevention, dispute resolution and financial record-keeping purposes. Non-essential personal data is deleted or anonymised after this period.
• Identity verification documents: ID documents submitted for age or identity verification are retained only for as long as necessary to complete the verification process or satisfy any ongoing verification requirement, then securely deleted.
• Support communications: Records of correspondence with the w367 support team are retained for as long as reasonably necessary to resolve the matter and for a period thereafter in case of related follow-up.
• Anonymised data: Aggregated, anonymised data with no personally identifying characteristics may be retained indefinitely for platform analytics and improvement purposes.

w367 takes the security of your personal data seriously and maintains technical and organisational measures designed to protect your information against unauthorised access, disclosure, loss or destruction.

• Account passwords are stored using industry-standard hashing; plain-text passwords are never stored.
• Communication between your device and the w367 platform is encrypted using HTTPS/TLS protocols.
• Access to personal data within w367 is restricted to authorised personnel on a strict need-to-know basis.
• Transaction data is processed through the secure infrastructure of PCI-DSS-compliant payment providers including JazzCash and Easypaisa.
• Automated monitoring systems are in place to detect unusual login patterns, suspicious deposit activity and multi-account behaviour.

While w367 implements strong security measures, no online platform can guarantee absolute security. You play an important role in keeping your own account secure — see Section 3 of the Terms and Conditions for your account security responsibilities as a player.

As a w367 player, you have rights in relation to the personal data we hold about you. To exercise any of the following rights, contact the w367 support team through your account:

• Right of access: You can request a summary of the personal data w367 holds about you at any time. We will respond to verified requests within a reasonable time.
• Right to correction: If any personal data we hold is inaccurate or out of date, you have the right to request a correction. Some data — such as your registered name and date of birth — may require identity re-verification before being amended.
• Right to deletion: You may request deletion of your personal data. Where your account is closed and the applicable retention period has passed, we will delete or anonymise your data. Note that transaction records may be retained for legal and financial compliance reasons even after deletion of other personal data.
• Right to restrict processing: In certain circumstances, you may request that we limit how we use your personal data while a query or complaint is being resolved.
• Right to withdraw consent: Where we process your data on the basis of your consent — for example, for promotional communications — you may withdraw that consent at any time. Withdrawal does not affect data processed before the withdrawal.
• Right to opt out of marketing: If you have opted into receiving promotional messages from w367, you can opt out at any time through your account settings or by contacting the support team.

w367 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. The platform's registration process includes an age declaration, and we conduct identity verification checks where required to confirm that players are of legal age.

If it comes to our attention that a minor has registered an account or provided false age information to gain access, we will:

• Immediately close the account and cease processing any further data associated with it.
• Review any deposits made during the period of access and process a return in line with our verification procedure.
• Retain only the minimum data necessary to prevent re-registration by the same individual.

Parents and guardians who believe a minor has accessed w367 should contact the support team immediately. For tools to help prevent underage access to online gaming platforms, visit our Responsible Gaming page.

w367 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or legal requirements. When we make material changes, we will notify registered players through the platform — via an in-account notification or a notice on the homepage.

The date shown at the top of this page indicates when this Policy was most recently revised. We recommend reviewing this page periodically so you stay informed about how your personal data is being handled.

Continued use of w367 after an updated Policy has been published constitutes your acceptance of the revised terms. If you do not agree with any changes, you may request account closure as described in our Terms and Conditions.

If you have any questions, concerns or requests related to this Privacy Policy or the way w367 handles your personal data, please get in touch through one of the following channels:

• In-account support: The fastest way to reach the w367 support team is through the live support feature within your account. Our team is available to assist with data-related queries.
• Email: You can also reach us at [email protected] — please use the same email address registered to your account so we can verify your identity promptly.
• FAQ: Answers to common questions about privacy, data and account management are available on our FAQ page.